Privacy Policy
Alabama Concrete Services (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, when we share it, how long we keep it, and how you can contact us about privacy. By using alabamaconcreteservices.com you accept the practices described here.
If you have a privacy question or request, please contact us only through our Contact Us page: https://alabamaconcreteservices.com/contact-us/. We will respond to privacy inquiries submitted through that page.
1. Information we collect
Information you provide directly
- Contact form entries and messages submitted via the Contact Us page, including name, email, phone number, project details, and attachments
- Requests for quotes or service, scheduling details, and any other information you include when communicating with us
- Optional survey responses or feedback you submit
Information collected automatically
- Usage data such as pages visited, time on page, referring URL, device type, browser, and IP address
- Cookies and similar technologies that store preferences and help us improve the site
2. How we use your information
We use collected information for these purposes:
- To respond to and process inquiries or quote requests submitted via the Contact Us page
- To provide and improve our services and website
- To send service related communications about quotes, appointments, invoices, and updates when you have requested them
- To analyze site usage and trends so we can improve the website experience
- To protect our business and users by detecting and preventing fraud or abuse
- To comply with legal obligations
We do not use information collected through the Contact Us form for marketing unless you expressly request it.
3. Cookies and tracking technologies
We use cookies and similar tools to operate the site and improve your experience. Types of cookies we may use include:
- Essential cookies required for site functionality
- Performance and analytics cookies to understand how visitors use the site
- Functional cookies to remember preferences
You can control cookies through your browser settings and opt out of analytics tracking through available browser add-ons. Disabling cookies may limit some site features.
4. Sharing and disclosure
We do not sell your personal information. We may share information in limited circumstances:
- With service providers who perform services for us such as website hosting, analytics, and technical maintenance. These providers are authorized to use your information only as necessary to provide those services
- When required by law or to respond to lawful requests by public authorities
- To protect rights, safety, or property of Alabama Concrete Services, our users, or others
- In connection with a merger, sale, or transfer of assets where information may be transferred as part of that transaction
5. Third-party services
The site may use third-party services such as Google Analytics, map providers, and social media platforms. These services have their own privacy practices and controls. We recommend reviewing third-party privacy policies for details on how they use information.
6. Data retention
We retain personal information only as long as necessary to fulfill the purposes described in this policy and to comply with legal obligations. Typical retention periods:
- Contact form submissions and quote records: retained for up to three years unless a longer retention is required for tax, legal, or warranty reasons
- Project files, invoices, and contracts: retained for up to seven years or as required by law
- Analytics and log data: retained in aggregated or anonymized form as needed for site improvement
7. Security
We use reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, use, or disclosure. No internet transmission is completely secure, so we cannot guarantee absolute security.
8. Your rights and choices
If you are a resident of the European Economic Area, you may have rights under applicable data protection laws such as the right to access, correct, restrict, or delete your personal data, and the right to data portability. If you are a resident of the United States, you may have similar rights under state laws. To exercise any rights or make a privacy request, contact us via the Contact Us page. We will verify your request before responding.
If you are in California and have rights under the California Consumer Privacy Act, you may request disclosure of categories of personal information collected and request deletion where applicable. To submit such requests, use the Contact Us page.
9. Children
The site is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will take steps to delete it.
10. International transfer
Information collected through the site may be processed in the United States. If you are located outside the United States, your information will be transferred to and processed in the United States. We take steps to safeguard data transferred across borders, subject to applicable law.
11. Changes to this Privacy Policy
We may update this policy from time to time. Any changes will become effective when the revised Privacy Policy is posted on the site with a new effective date. We encourage you to review this page occasionally.
12. Contacting us
For privacy questions, requests, or to exercise your rights, please contact us only through our Contact Us page: https://alabamaconcreteservices.com/contact-us/.
Please do not submit privacy requests via phone or direct email. Using the Contact Us page ensures we receive and track your inquiry properly.
